Free Shipping - Ships in 1 to 2 weeks from Mississauga, ON
Canada Post Expedited - Arrives in 1 to 5 days
14-day return and refund period (See details)
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Requires Echo device, home phone service, and smartphone for set up.With Echo Connect and a compatible Echo device, you can ask Alexa to call anyone using your home phone service—all you have to do is ask. Because Echo Connect uses your home phone number, either landline or VoIP, friends and family recognize the call. Answer your home phone on your Echo from across the room, so you can easily talk to anyone hands-free when you’re busy making dinner or away from the phone.
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Connect your home phone to your compatible
Echo device to call any phone number, using just your voice Echo Connect uses your existing home phone service (landline or VoIP) to make and receive calls (carrier charges may apply). Your home phone number will be displayed as a caller ID.
Call 911 and international numbers from across the room
Easily sync all your contacts. Alexa syncs with your mobile phone contacts, so you never have to look up a number. Just ask and Alexa will make the call.
Simply plug Echo Connect into your home phone jack, complete the setup on a smartphone in the Alexa App, and you’re ready to make and receive calls on any of your compatible Echo devices
Echo Connect will work with all of your registered Echo Devices.
Only one Echo Connect needed per phone line.
In order to set up your Echo Connect, you will need a smartphone with iOS 9.0 or higher, or Android 5.0 or higher.
You will need to download the Alexa App on your smartphone and set up Alexa Calling and Messaging by verifying your mobile phone number. You will then be able to set up your Echo Connect, and sync your contacts in the Alexa App so you never have to look up a number. Now simply say “Alexa call Bob’s Cell”.
Note: See our Canadian Compatibility tab for more details.
Packaging & Fulfillment
Transport & Import
Payment Processing Fees
To setup Alexa Calling and Messaging and complete the setup of your Echo Connect over WiFi, you may need to transfer your Amazon Kindle Store to the U.S. Kindle Store. You can follow these step-by-step instructions to Transfer Your Amazon Kindle Store to complete your Echo Connect setup.
Shipping and Delivery
We offer free shipping within Canada on all orders.
To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.
Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.
If you need to ship to a country outside Canada, please contact us at firstname.lastname@example.org.
Returns and Refunds
Items may be exchanged or returned for a full refund up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.
To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.
If the item is not in its original condition and packaging, we can only accept a return if the item is defective.
If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.
If you are having trouble using your new product, please email us at email@example.com and we would be glad to help you set up and use the product.
Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected or items that do not suit the desired needs of the user.
For more details, please see our Refund and Return Policy.
Taxes and Duties
All applicable taxes are shown at the checkout screen.
Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.
Our customer service team is happy to serve you every day from 9 a.m. to 6 p.m. Eastern Time.
For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at firstname.lastname@example.org or chat with us by clicking the icon at the bottom right corner of your screen.