Free Shipping - Ships in 1 to 2 weeks from Mississauga, ON
Canada Post Expedited - Arrives in 1 to 5 days
14-day return and refund period (See details)
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Voice-activated speaker with premium sound and Cortana’s intelligence.
- Transparent Pricing
- Compatibility in Canada
- Shipping & Returns
- Contact Us
Voice-activated speaker with premium sound and Cortana’s intelligence
Powerful 360° sound delivered from 3 woofers, 3 tweeters, and 2 passive radiators
Play your favourite music with the sound of your voice
Get answers to questions, manage your schedule, set and receive reminders, and more
Make and receive hands-free calls with Skype
Voice-control your smart home devices
Free Skype calling from the US to mobile phones and landlines in the US, Canada and Mexico (Canadian compatibility for calling features may be limited).
Packaging & Fulfillment
Transport & Import
Payment Processing Fees
French Language is not supported in Canada.
To configure the device in the Cortana App: Navigate to Settings > Language & Region > select English (United States) > close and reopen the app > select Devices from the main menu
Shipping and Delivery
We offer free shipping within Canada on all orders.
To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.
Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.
If you need to ship to a country outside Canada, please contact us at firstname.lastname@example.org.
Returns and Refunds
Items may be exchanged or returned for a full refund up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.
To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.
If the item is not in its original condition and packaging, we can only accept a return if the item is defective.
If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.
If you are having trouble using your new product, please email us at email@example.com and we would be glad to help you set up and use the product.
Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected or items that do not suit the desired needs of the user.
For more details, please see our Refund and Return Policy.
Taxes and Duties
All applicable taxes are shown at the checkout screen.
Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.
Our customer service team is happy to serve you every day from 9 a.m. to 6 p.m. Eastern Time.
For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at firstname.lastname@example.org or chat with us by clicking the icon at the bottom right corner of your screen.