Ember Mug² maintains your chosen drinking temperature for up to 1.5 hours with the built-in battery, or all day with the included charging coaster.

• 14 fl oz (414 ml)

• Easy to clean. Mug is safe to handwash and submersible up to 1 meter in water

• Built-in battery to maintain your drinking temperature

• Includes charging coaster

Smart LED - Indicates when beverage has reached its perfect temperature and more.

Improved Battery Life - 14 oz - 80 minutes All day when placed on charging coaster.

Auto Sleep - Intelligently senses when to turn on and off.

Temperature Range - 120°F - 145°F (50°C - 62.5 °C). Select your temperature on the mug or with the Ember app.

Precision in the Palm of Your Hands - Ember is a connected device. Use the Ember app to set your temperature, customize presets for your favorite drinks, receive notifications when your desired temperature is reached, personalize your mug and more.

Shipping and Delivery

We offer free shipping within Canada on all orders.

To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.

Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.

If you need to ship to a country outside Canada, please contact us at support@wantboard.com.

Returns and Refunds

Items may be exchanged or returned for a full refund, less any vendor shipping and handling costs, up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.

To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.

If the item is not in its original condition and packaging, we can only accept a return if the item is defective.

If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.

If you are having trouble using your new product, please email us at support@wantboard.com and we would be glad to help you set up and use the product.

Some items may not be eligible for a refund or may only be eligible for a refund if they are unopened, unused and sealed due to vendor restrictions. Please review the item's webpage on our website to view these restrictions.

Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected due to Canadian compatibility issues or items that do not suit the desired needs of the user.

For more details, please see our Refund and Return Policy.

Taxes and Duties

All applicable taxes are shown at the checkout screen.

Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.

Our customer service team is happy to serve you every day from 9 a.m. to 5 p.m. Eastern Time.

For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at support@wantboard.com or chat with us by clicking the icon at the bottom right corner of your screen.