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The New Surface Duo features mobile productivity, powered by two screens, flexibility to do more with multiple modes, the best of Microsoft 365, together with Android™ apps and original design, created by Surface.
Pre-order is now available and will start to ship September 10, 2020.
- Overview
- Transparent Pricing
- Compatibility in Canada
- Shipping & Returns
- Contact Us
Surface innovation comes to a dual-screen mobile device, featuring the best of Microsoft 365, every Android app in the Google Play store, phone calls, and more.
Introducing revolutionary new ways to use a mobile device thanks to an innovative 360° hinge, two screens, and apps that seamlessly work together. Do one better.
Open two apps side-by-side, so you can now plan your hike and pull up directions at the same time. Pair any two apps and launch simultaneously, each on a full screen, for a completely custom experience.
Easily compose an email by typing on the bottom screen keyboard, while viewing your draft on the top display. Drag ingredients from a new recipe from one screen directly to your To Do list on the other for an instant shopping list.
Scroll through your photo library on one screen, while viewing your selection on the other. Open and view two websites at the same time to compare content and get inspired, shop and pin ideas.
Hardware Features
Fast, secured sign-in - Unlock using the built-in fingerprint reader.
Dual-screen AMOLED touchscreens - Two high-resolution Corning® Gorilla® Glass 5.6” (1800x1350) screens that open to 8.1” (2700x1800), with consistent color and brightness calibration.
Less than .19” thin (4.8 mm) when opened, and under half an inch thin (9.9 mm) when closed; and, weighs 8.81 oz (250g).
Thin, light, and less than .40“ (9.9 mm) when folded. Easily fold one screen back to make and take phone calls. Make it a tent, relax and watch your favorite show. Compose in comfort with a large keyboard on one screen.
Revolutionary 360° hinge - Seamless interactions between the dual screens are possible with 56 micro-cables – each thinner than a human hair.
Versatile connection - Supports Fast Charging with the included 18 watt USB-C® power supply, or video output.
Adaptive camera optimized with AI - 11MP, f2.0, image quality tuning with various modes depending on posture; 4K video recording with gyro-based digital video stabilization.
Span apps such as Spotify across both screens to easily view, scroll, listen, and watch with more real estate. Never miss a beat, seamlessly connect with Surface Earbuds.
More Features
All day battery life - Lasting power throughout your day. And, when you do need a boost, go from low to full with Fast Charging.
More pixels in your pocket - Dual, high-resolution PixelSense™ Fusion Displays open to 8.1" for more space to get things done.
See and do more with wide screens - When opened, Surface signature 3:2 aspect ratio is perfect for reading, streaming, and staying productive.
Write and sketch on screen - Take notes and draw across apps on Surface Duo with thin, light Surface Slim Pen.
Mobile typing reimagined - Stay productive with the adaptive keyboard, optimized for every mode.
Secured one-step sign-in - Surface Duo features a built-in fingerprint reader for fast, secured access.
Your PC loves Surface Duo too - With the Your Phone app and your Windows 10 PC, you get instant access to everything you love on your phone, right on your computer.
Never miss a beat - Complete your Surface Duo experience and fuel your productivity with Surface Earbuds.
Finishing touches and essentials - Elevate your Surface Duo experience with Microsoft 365, Surface Slim Pen, Surface Earbuds, Surface Headphones 2, and more. (Sold separately)
Technical Specs
Dimensions |
Open: |
---|---|
Weight1 |
250 grams |
Display |
Dual PixelSense™ Fusion Displays open: 8.1” AMOLED, 2700x1800 (3:2), 401 PPI Single PixelSense™ Display: 5.6” AMOLED, 1800x1350 (4:3), 401 PPI Display Material: Corning® Gorilla® Glass |
Battery Life |
Up to 15.5 hours of Local Video Playback Up to 10 days of Standby Time Up to 27 hours of Talk Time |
Battery Capacity |
3577mAh (typical) dual battery |
Battery charging |
Battery charging using 18W in box power supply |
Camera and video recording |
Adaptive camera 11MP, f/2.0, 1.0 µm, PDAF and 84.0° diagonal FOV optimized with AI for front and rear Photos: Auto mode with low-light & HDR multi-frame photo capture and dynamic range scene detection Super resolution zoom, and super zoom up to 7x Portrait mode with adjustable depth control Panorama mode Burst mode Video recording: 4K video recording at 30 fps and 60 fps 1080p video recording at 30 fps and 60 fps HEVC and H.264 video recording formats Gyro-based digital video stabilization |
Video conferencing |
Microsoft Teams and Skype video conferencing up to 1080p at 30fps High CRI LED Flash for both front and world facing photo and video scenarios |
Network and connectivity |
WiFi: WiFi-5 802.11ac (2.4/5GHz) Bluetooth: Bluetooth® 5.0 LTE: 4x4 MIMO, Cat.18 DL / Cat 5 UL, 5CA, LAA. Up to 1.2Gbps Download / Up to 150Mbps Upload Bands Supported: FDD-LTE: 1,2,3,4,5,7,8,12,13,14,19,20,25,26,28,29,30,66 TD-LTE: 38,39,40,41,46 WCDMA: 1,2,5,8 GSM/GPRS: GSM-850, E-GSM-900, DCS-1800, PCS-1900 Location: GPS, Galileo, GLONASS, BeiDou, QZSS |
SIM |
One eSIM and one Nano SIM |
Processor |
Qualcomm® Snapdragon™ 855 Mobile Platform optimized for the dual-screen experience |
Connections |
USB-C® 3.1 |
Storage and memory |
128GB or 256GB UFS 3.0 of internal storage 6GB DRAM |
Audio |
Mono speaker, Dual Mic noise suppression and echo cancellation optimized for productive use in all postures Best-in-class Full Duplex communication for voice calls in hands-free mode Audio formats supported: 3GP, MP3, MP4, MKV, WAV, OGG, M4A, AAC, TS, AMR, FLAC, MID, MIDI, RTTL, RTX, OTA, IMY Qualcomm® aptX™ Adaptive |
Software |
Microsoft built-in applications: Microsoft Surface Duo UI core features: Other preinstalled apps: Operating System: Android™ 10 |
Sensors |
Dual Accelerometer |
Video playback |
Video Playback Formats: MKV, MOV, MP4, H.265(HEVC), AVI, WMV, TS, 3GP, FLV, WEBM Wireless: Chromecast support Wired: DisplayPort over USB-C®. Supports video out when connecting via HDMI Adapter |
Exterior |
Exterior Material: Corning® Gorilla® Glass Color: Glacier |
Security and authentication |
Biometric lock type: Fingerprint reader (1:100K FAR <3% FRR) Lock type: Swipe, PIN, password Security applications pre-loaded on device: Microsoft Authenticator |
Language support |
All supported languages (Android™ 10) |
Pen and inking |
Supports all in market generations of Surface Slim Pen, Surface Pen and Surface Hub 2 Pen Simultaneous Pen and touch are supported |
What’s in the box |
Surface Duo Surface Duo Bumper (Color: Glacier) Surface Duo USB-C® Power Supply (18w) Quick Start Guide Warranty and Compliance Guide SIM Ejector tool |
Warranty |
1-year limited hardware warranty |
The Microsoft Store Promise for Surface |
60-day return policy 90 days of free technical phone support Free virtual workshops and training |
Our Pricing
Item Cost
$1,399.99 (USD)
Packaging & Fulfillment
$12.00
Transport & Duties
$35.00
Item Cost
$1,882.82 (CAD)
Payment Processing Fees
$119.36
Our Service Fee
$143.81
Total Cost
$2,192.99 (CAD)
To configure your Surface Duo, an optional free AT&T SIM card can be provided to make it easier to activate your device or use an existing SIM card or activate your device later.* Option to purchase Microsoft Complete Protection Plan at $199 and Microsoft 365 1year subscription for Family & Personal from $34.99-$49.99 are also available.
*Surface Duo will work on AT&T, T-Mobile and Verizon networks including subsidiary and international partner networks. Network availability and coverage vary by carrier. See your carrier for details.Check with your carrier for device compatibility.
Shipping and Delivery
We offer free shipping within Canada on all orders.
To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.
Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.
If you need to ship to a country outside Canada, please contact us at support@wantboard.com.
Returns and Refunds
Items may be exchanged or returned for a full refund, less any vendor shipping and handling costs, up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.
To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.
If the item is not in its original condition and packaging, we can only accept a return if the item is defective.
If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.
If you are having trouble using your new product, please email us at support@wantboard.com and we would be glad to help you set up and use the product.
Some items may not be eligible for a refund or may only be eligible for a refund if they are unopened, unused and sealed due to vendor restrictions. Please review the item's webpage on our website to view these restrictions.
Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected due to Canadian compatibility issues or items that do not suit the desired needs of the user.
For more details, please see our Refund and Return Policy.
Taxes and Duties
All applicable taxes are shown at the checkout screen.
Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.
Our customer service team is happy to serve you every day from 9 a.m. to 5 p.m. Eastern Time.
For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at support@wantboard.com or chat with us by clicking the icon at the bottom right corner of your screen.