Walmart.com in Canada FAQ

Does Walmart ship to Canada?

While Walmart.ca ships within Canada, Walmart.com does not ship to Canada and doesn't ship internationally, but Wantboard can help you get items from Walmart.com Just let us know the items from Walmart.com that you'd like and we'll prepare a quote to buy and ship them to your address in Canada.

Do you have a catalogue or list of items I can choose from?

No, but you can view products online at Walmart.com. Be sure to check if the item is available from Walmart.ca or your local Canadian Walmart store first though.

Can I purchase items only available in-store at Walmart USA?

At this time, we are only able to help you buy items available onWalmart.com and we are unable to buy items that are only available at physical Walmart stores. To find your nearest Walmart store, please visitWalmart.com's website.

Will I receive a quote before purchasing items?

Yes, we'll provide you with a quote shortly after you request your items. The quote will include the cost of the items and any Walmart.com shipping fees, plus all international shipping fees, customs duties, and import/brokerage fees.

What are your shipping fees? Do you offer a flat rate fee for shipping?

The shipping fee for an order will vary based on your order's weight, dimensions and shipping address. We work with our shipping partners to provide the lowest possible shipping costs. In most cases, the shipping fees for an order weighing under 5 lbs will be between $20 and $35.

How can I avoid paying sales tax on my order? Do you have a tax free warehouse in the U.S?

Because all Walmart orders ship to New Hampshire where there is no sales tax, you will not have to pay U.S. sales tax on your order. However, depending on the items you order, you may have to pay GST/HST on your order. GST/HST will be paid upfront at the time of purchase.

Are there any items that you cannot purchase for me?

We are able to purchase and ship most items with the exception of any live or raw meat and produce, plants, alcohol, items that require refrigeration and any regulated items such as tobacco and medication. Heavyweight or oversized items may not be able to be shipped or may be subject to additional shipping costs.

What if I need to return items?

We would be happy to return your items and provide you with a full refund within 14 days of receipt with the exception of Final Sale items. Items must be unopened and in their original condition. If you would like to return items in your order, please let us know and we'll provide you with prepaid shipping labels that you can use to return your items to us.

Are there any items that cannot be shipped to Canada?

We are able to purchase and ship most items with the exception of any live or raw meat and produce, plants, alcohol, items that require refrigeration and any regulated items such as tobacco and medication. Heavyweight or oversized items may not be able to be shipped or may be subject to additional shipping costs.

Is there a minimum amount I need to purchase?

No, there is no minimum amount or quantity of items for any purchase.

Can I order multiple items at once? Do you offer package consolidation?

Yes, we highly recommend you purchase several items from Walmart.com to save money! Although international shipping can be expensive, you can save on shipping costs by ordering multiple items at the same time as we can consolidate multiple packages or Walmart orders into a single box.

How fresh are the items? Are they new?

Yes, all Walmart.com items are brand new. Where applicable, we will do our best to ensure that items are fresh and have expiry dates as far in the future as possible.

How can I shop from Walmart in Canada?

Although Walmart Canada has Canadian stores, their US online store doesn't ship internationally. Wantboard can help you get items from Walmart.com. Just let us know the items from Walmart.com that you'd like and we'll prepare a quote to buy and ship them to your address in Canada. Once your Walmart.com order has shipped, we'll provide a tracking number that you can use to track your package to its final destination.

Does Walmart ship internationally?

No, Walmart.com does not deliver to Canada or offer international shipping, but Wantboard can help Canadian customers get items from Walmart.com. Just let us know the items from Walmart.com that you'd like and we'll prepare a quote to buy and ship them to your address in Canada.

When will Walmart USA ship to Canada?

Unfortunately, Walmart.com does not currently accept Canadians and we do not know when Walmart.com will offer international shipping. If you'd like items from Walmart.com, just let us know the items you'd like and we'll prepare a quote to buy and ship them to your address in Canada.

Is Wantboard a package forwarding service or a shipping forwarder?

Yes, we are a shipping forwarder / package forwarder that helps Canadian shoppers get items from the U.S. However, unlike most package forwarding services and freight forwarders, we look after the end-to-end experience of purchasing your items, receiving them at our U.S. warehouse and then shipping them to your address in Canada. If an issue occurs at any point, we will take responsibility and make sure that it gets fixed.

Which shipping options and shipping carriers do you use?

We typically use FedEx Express, FedEx Ground, Canada Post Expedited Parcel and Canada Post Xpresspost. However, if there are other shipping options you would like us to use, please let us know.

If I encounter issues with my order, who do I contact?

If you are not satisfied with your Walmart.com order, please contact Wantboard at support@wantboard.com. Please do not contact Walmart.com directly as they will not have a record of your order.

How are you affiliated with Walmart.com?

Wantboard is not affiliated with Walmart, Walmart Canada or Walmart.com in any way. We purchase items directly from Walmart.com at their retail prices.

Can you help me get items from other online stores?

Yes! We'd be happy to help you get items from any online store that ships within the U.S.