Wantboard vs U.S. Mailbox FAQ

Do I need a US billing address to order items?

No. Unlike other package forwarding services, Wantboard will place the order on your behalf. This means you can order products from websites that require US credit cards or US billing addresses at no extra cost - something that our competitors charge additional fees for.

How much will it cost to ship an item to me?

To find out the cost to ship an item to you, use our calculator to get an estimate. Foroversizedand heavy items (over 20 lbs), please contact us at through our live chat tool or at support@wantboard.com for a quote. At Wantboard we pride ourselves on our transparent pricing model and list all of our costs and fees upfront so you’ll know exactly what you’ll pay before you place an order.

Will I owe taxes, duties or brokerage fees on delivery?

No taxes or duties will be owed on delivery, as all charges are paid up-front and included in the quote we provide you. Unlike other package forwarding services who suggest “contacting your local customs office” to figure out your fees, we take the guesswork out of cross-border shopping. When you place an order with us, you get the final price in Canadian dollars. This means no surprise charges or additional currency exchange fees after you make your purchase.