Now Alexa is a kid-friendly DJ, comedian, and storyteller - and she's always getting smarter. Just ask and Alexa will play music, answer questions, read stories, tell jokes, and more - all with younger ears in mind.
- Transparent Pricing
- Compatibility in Canada
- Shipping & Returns
- Contact Us
Designed with kids in mind - They can ask Alexa to play music, hear stories, call approved friends and family, and explore a world of kid-friendly skills.
Endless fun for kids - Includes a world of content with 1 year of FreeTime Unlimited. After 1 year, your subscription will automatically renew every month starting at just $2.99/month plus applicable tax. You may cancel any time by visiting the Amazon Parent Dashboard or contacting Customer Service.
Kid-friendly content - FreeTime Unlimited gives you access to over 1,000 Audible books, thousands of songs, plus favorite games and skills.
Let them explore on their own - Not a toy, this smart speaker lets kids ask Alexa questions, set timers and alarms, or check the weather.
Peace of mind for parents - Set daily time limits and review activity. Plus, automatically filter explicit songs from select music services.
2-year worry-free guarantee - If it breaks, return it and we'll replace it for free.
Your family's privacy is important to Amazon - All Echo devices are built with multiple layers of protection and privacy controls.
Packaging & Fulfillment
Transport & Import
Payment Processing Fees
Our Service Fee
To access FreeTime Unlimited content, you will need to transfer your Amazon Kindle store account to a U.S. Kindle Store account. More information about using the Echo Dot Kids Edition in Canada can be found here and step-by-step instructions for how to set up your Echo Dot Kids Edition can be found here.
Shipping and Delivery
We offer free shipping within Canada on all orders.
To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.
Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.
If you need to ship to a country outside Canada, please contact us at firstname.lastname@example.org.
Returns and Refunds
Items may be exchanged or returned for a full refund, less any vendor shipping and handling costs, up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.
To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.
If the item is not in its original condition and packaging, we can only accept a return if the item is defective.
If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.
If you are having trouble using your new product, please email us at email@example.com and we would be glad to help you set up and use the product.
Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected or items that do not suit the desired needs of the user.
For more details, please see our Refund and Return Policy.
Taxes and Duties
All applicable taxes are shown at the checkout screen.
Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.
Our customer service team is happy to serve you every day from 9 a.m. to 6 p.m. Eastern Time.
For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at firstname.lastname@example.org or chat with us by clicking the icon at the bottom right corner of your screen.