Thoughtfully engineered - By hiding technology on the inside of the door, Level Touch has the smallest footprint of any smart lock ever made.

Designed for everyone - Give friends and family the convenience of using their phone, key card, or even a plain old key to enter your home. 

Precision built - Designed from the ground up with no detail overlooked. 

Stay connected - Access from anywhere, lock and unlock with Siri, run automations, and more with HomeKit.

Say goodbye to bulky - Built upon a patented Bolt platform with the same footprint of a traditional lock, you can now have the convenience of the most sophisticated lock on the market without the unsightly bulk.

Power, meet efficiency - Level Touch uses a patent-pending, 6-stage, stainless steel gearbox that's both powerful enough for the toughest conditions and efficient enough to deliver over a year's worth of battery life from a single CR2 battery.

Strength you can feel - Level Touch is built with a combination of 440C stainless steel and strengthened metal alloys. Certified BHMA AAA  to meet the highest industry standard for security and durability. Elegant and durable finishes.

Meet the app - View your activity history to see who's come and gone. Share access with a tap. Open your home to  friends, family, and people you trust.

Features at a glance

Level Touch supports iOS and Android. Available with Apple HomeKit*
*some features requires a HomeKit hub.

Touch - Unlock or lock your door with the touch of your finger.

Cards - Use the programmable key cards for phone-free access.

App - Control your lock securely via the Level Home app.

Auto-Lock - Lock your door automatically after a selected delay.

Auto-Unlock - Automatically unlock your door when you return home.

Sharing - Share access based on specified time and days.

Activity - See recent activity, including who's come and gone.

Passes - Easily send an invitation to a group of friends via email or social media. 

Audio - Hear a confirmation chime when your lock is  locked and unlocked.

Remote connectivity - Check the status and use your lock when away.

Voice control - Ask Siri to open, close, or check the status of your lock.

Automations - Unlock your door upon arrival, set a schedule to lock, and more.

Notifications - Know when someone's come and gone while away.

Simple installation - Installing Level Touch on your door is straightforward and only requires a screwdriver. 

Level Touch is designed for standard exterior doors that meet ANSI specifications and requires a properly operating door and latch.

To learn more, visit the Support page.

Please note that the Level mobile app is not available in the Canadian iOS app store and must be downloaded and installed from the U.S. iOS app store. To do this, please follow the instructions below. 

To download the Level app from the U.S. Apple App Store, you'll need to set up a separate U.S. Apple ID. using a different email. You can set up a U.S. Apple ID by visiting https://appleid.apple.com/account#!&page=create.

1. On the Create Your Apple ID screen, fill in the information requested and make sure the COUNTRY / REGION field is set to United States.
2. Complete the registration. You may be required to verify your email address and phone number via a verification code. The email address must not be associated with any other AppleIDs.
3. On your iPhone, go to Settings > Apple ID, iCloud, Media & Purchases (the first button on the Settings screen). Click on Media & Purchases and then click on the person icon on the top left and click the Sign Out of Store button.
4. Click on the Media & Purchases field again and sign in using your new Apple ID and password.
5. Go to the App Store app, search for "Level" and download the app.
6. After downloading the app, you can sign by into your normal AppleID by returning to Settings > iTunes & App Stores.

Shipping and Delivery

We offer free shipping within Canada on all orders.

To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.

Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.

If you need to ship to a country outside Canada, please contact us at support@wantboard.com.

Returns and Refunds

Items may be exchanged or returned for a full refund, less any vendor shipping and handling costs, up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.

To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.

If the item is not in its original condition and packaging, we can only accept a return if the item is defective.

If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.

If you are having trouble using your new product, please email us at support@wantboard.com and we would be glad to help you set up and use the product.

Some items may not be eligible for a refund or may only be eligible for a refund if they are unopened, unused and sealed due to vendor restrictions. Please review the item's webpage on our website to view these restrictions.

Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected due to Canadian compatibility issues or items that do not suit the desired needs of the user.

For more details, please see our Refund and Return Policy.

Taxes and Duties

All applicable taxes are shown at the checkout screen.

Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.

Our customer service team is happy to serve you every day from 9 a.m. to 5 p.m. Eastern Time.

For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at support@wantboard.com or chat with us by clicking the icon at the bottom right corner of your screen.