- Transparent Pricing
- Shipping & Returns
- Contact Us
Monitors indoor or outdoor areas at home in 1080p HD video with a slim design that mounts almost anywhere.Mount it inside or out, on any flat surface, wall or ceiling.
Lets you see, hear and speak to people from your phone, tablet or PC.
Sends notifications to your device as soon as motion is detected.
Lets you check in on your home any time with Live View on-demand video.
Works with select Alexa devices to launch real-time video with your voice.
Power through plug-in or Power over Ethernet. Connectivity via Wi-Fi or Ethernet.Requires a minimum upload speed of 1Mbps, but 2 Mbps is recommended for optimal performance.
Comes with all the tools you need to install and set up your device in minutes.
Connect Stick Up Cam to your Echo Show, Echo Spot, Fire TV or Alexa-enabled Fire Tablet to monitor your home from the comfort of your couch. Need to see a real-time view of all the activity in front of your camera? Just ask Alexa.
Stick Up Cam Battery will be available in December 2018.
Packaging & Fulfillment
Transport & Import
Payment Processing Fees
Shipping and Delivery
We offer free shipping within Canada on all orders.
To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.
Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.
If you need to ship to a country outside Canada, please contact us at firstname.lastname@example.org.
Returns and Refunds
Items may be exchanged or returned for a full refund up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.
To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.
If the item is not in its original condition and packaging, we can only accept a return if the item is defective.
If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.
If you are having trouble using your new product, please email us at email@example.com and we would be glad to help you set up and use the product.
Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected or items that do not suit the desired needs of the user.
For more details, please see our Refund and Return Policy.
Taxes and Duties
All applicable taxes are shown at the checkout screen.
Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.
Our customer service team is happy to serve you every day from 9 a.m. to 6 p.m. Eastern Time.
For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at firstname.lastname@example.org or chat with us by clicking the icon at the bottom right corner of your screen.