Free Shipping - Ships in 2 to 3 weeks from Mississauga, ON
Canada Post Expedited - Arrives in 1 to 5 days
14-day return and refund period (See details)
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THE O helps the busy and the forgetful with their belongings. Proactive notifications on your phone immediately tell you when you are about to forget something at home, at the office – or the moment you are about to lose something when you are out and about.
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THE O was designed to blend seamlessly into our lives and to delight. The grooves echo the threads on a silk cocoon and allow for the device to be sewn directly onto garments. Smooth, curved edges work in harmony with the softest of leathers and materials. Our keychain and bag accessories encapsulate contemporary style and hold THE O like a talisman in a locket. Created by luxury jewelry designers, crafted with refined precision.
THE O app proactively prevents you from forgetting belongings, as well as telling you the very moment you are losing them. Get an immediate alert on your phone when you leave home without your wallet, medicine or other essentials, or when you leave something behind.
Connect and link new devices to your phone in seconds, pick a name and an icon and you are good to go. With one tap you can always see where and when you left your things.
Caught in the rain and your umbrella’s at home? Left home without charger despite low battery or without your gym bag on a workout day? Don't worry! THE O app understands your needs and will remind you when you leave.
Once your battery runs out, you can replace it easily. They are inexpensive and widely available in electronic stores and supermarkets. We kept this convenient while still ensuring superior water resistance for every weather.
Packaging & Fulfillment
Transport & Import
Payment Processing Fees
Shipping and Delivery
We offer free shipping within Canada on all orders.
To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.
Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.
If you need to ship to a country outside Canada, please contact us at firstname.lastname@example.org.
Returns and Refunds
Items may be exchanged or returned for a full refund up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.
To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.
If the item is not in its original condition and packaging, we can only accept a return if the item is defective.
If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.
If you are having trouble using your new product, please email us at email@example.com and we would be glad to help you set up and use the product.
Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected or items that do not suit the desired needs of the user.
For more details, please see our Refund and Return Policy.
Taxes and Duties
All applicable taxes are shown at the checkout screen.
Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.
Our customer service team is happy to serve you every day from 9 a.m. to 6 p.m. Eastern Time.
For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at firstname.lastname@example.org or chat with us by clicking the icon at the bottom right corner of your screen.