TECH SPECS:
Model: WDBC1
FCC: 2ANJHWDBC1
Input: 100V - 240V, 0.1A 50/60Hz
Tunes: 19
Volume Levels: 0-8 (0-94db)
Wyze Chime dimensions: 2" x 2" x 1.4"

IN THE BOX:
Wyze Chime x1
Quick Start Guide x1

FAQ:

What is the coverage area of Wyze Chime and should I get an extra one?

• Wyze Chime can sound alerts up to 90+ dB. One chime provides enough audio coverage for up to one floor of an average house (approximately 1,000 sq ft). An extra chime is recommended for any additional floors, garage, backyard, or rooms with extra soundproofing.

How many Wyze Chimes can I use with a single Wyze Video Doorbell?

• Although there is no limit to how many Wyze Chimes you can add, no more than 4 chimes is recommended. You may experience a delay if you use 5 or more chimes for one doorbell.

Can one Wyze Chime work with multiple Wyze Video Doorbells?

• No, one Wyze Chime can only be paired with one Wyze Video Doorbell.

Can Wyze Chime work with the Wyze Home Monitoring Hub?

• Not yet, but this feature is in development.

Can I control the Wyze Chime volume?

• Yes, there are 8 volume levels that you can choose from.

What tunes can the doorbell play?

• Please go here to listen to a sample of the tunes. Listen to all 19 tunes here.

Can I use Wyze Chime without a Wyze Video Doorbell?

• No, you must have a Wyze Video Doorbell to pair with and use Wyze Chime.

User Guide: View here

Shipping and Delivery

We offer free shipping within Canada on all orders.

To determine when your order will ship from our Mississauga warehouse, please refer to the Shipping and Delivery sections on product's webpage.

Once your order has shipped, you will receive an email with a tracking number that will let you view more details about the status of your order.

If you need to ship to a country outside Canada, please contact us at support@wantboard.com.

Returns and Refunds

Items may be exchanged or returned for a full refund, less any vendor shipping and handling costs, up to 14 days after they have been delivered. When returning your item, please contact us for a prepaid return shipping label.

To be eligible for a refund, the item must be returned in its original condition and original packaging within 14 days of receipt.

If the item is not in its original condition and packaging, we can only accept a return if the item is defective.

If you received a damaged or defective item we can replace the item for you free of charge. Please do not send your purchase back to the manufacturer.

If you are having trouble using your new product, please email us at support@wantboard.com and we would be glad to help you set up and use the product.

Some items may not be eligible for a refund or may only be eligible for a refund if they are unopened, unused and sealed due to vendor restrictions. Please review the item's webpage on our website to view these restrictions.

Due to the unique nature of the items purchased on our website, we cannot accept returns for items that do not perform as expected due to Canadian compatibility issues or items that do not suit the desired needs of the user.

For more details, please see our Refund and Return Policy.

Taxes and Duties

All applicable taxes are shown at the checkout screen.

Because we ship from Canada, orders are not subject to any customs charges, duties, import taxes or brokerage fees.

Our customer service team is happy to serve you every day from 9 a.m. to 5 p.m. Eastern Time.

For any questions or inquiries, please complete the form on this page and a customer service representative will respond to you as soon as possible. You can also email at support@wantboard.com or chat with us by clicking the icon at the bottom right corner of your screen.